Returns & Exchanges
At VOGRACE, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return window for all unworn and unwashed items. If your purchase doesn't fit perfectly or meet your expectations, our streamlined process ensures a quick resolution.
Return Process
- 1.Initiate Your Request
Log into your VOGRACE account and select the items you wish to return from your order history to generate a return authorization.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the return form is included inside the parcel.
- 3.Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.